Client
Duration
Jul 18, 2024
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Developement
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Automation
UK-based tax advisory firm serving individuals
Technovate Global partnered with Tax Aiders, a UK-based tax advisory firm serving individuals and SMEs, to transform their operations with AI-driven automation. By combining intelligent tax software, 24/7 BPO support, and a secure self-service portal, we streamlined tax filing, client support, and advisory workflows, helping the firm deliver faster, more accurate services while scaling efficiently. Our solution integrated AI with human expertise, enabling multilingual support, automated workflows, and secure client document access. This combination allowed Tax Aiders to focus on high-value advisory work while routine tasks were handled automatically.
Tax Aiders faced costly compliance errors
Paying £12,000 annually in penalties. Their support teams were overwhelmed, with 40% of inquiries being repetitive, and manual tax filing consumed 15–20 hours per client each week. Advisors were constrained in the number of clients they could serve, and operational costs remained high.
Without the necessary automation, these challenges limited scalability and increased risk, preventing Tax Aiders from maximizing growth and efficiency.
Our solution integrated AI with human expertise, enabling multilingual support, automated workflows, and secure client document access. This combination allowed Tax Aiders to focus on high-value advisory work while routine tasks were handled automatically.
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Within six months,
Technovate’s AI-driven ecosystem transformed Tax Aiders’ operations: tax filing times dropped by 80%, client queries were resolved 92% faster and penalties were reduced by 92%. Advisor productivity increased by 140% and support costs fell by 60%, enabling scalable operations without additional headcount. Tax Aiders now operate faster, smarter, and more reliably, allowing advisors to focus on delivering exceptional client value while maintaining full compliance.
