1. About this Policy
Technovate Global ("we," "us," or "our") uses information submitted through this website to respond to inquiries and provide the communications you request. This policy explains those uses and how to contact us about your information.
2. Information We Collect
- Contact inquiries: Your name, company, email address, optional phone number, selected service, and the project details you submit.
- Newsletter subscriptions: The name and email address you provide when subscribing to our newsletter. Email subscriptions are separate from SMS consent.
- SMS consent: If you opt in, your mobile number, the consent wording and version, submission timestamp, and source page. The messaging program may also process message replies, delivery information, and unsubscribe requests.
- Website chat: Messages and conversation context you provide to our website assistant to help answer your questions. Avoid including sensitive personal information in chat or inquiry messages.
- Technical information: Our website and service providers may process connection and request information needed to deliver, secure, and troubleshoot the website.
3. How We Use Information
We use inquiry details to respond to your questions, discuss projects, and provide requested services; newsletter details to send the email updates you subscribe to; and chat messages to provide assistance. We also use necessary information to maintain security, troubleshoot service issues, keep consent records, and honor communication preferences.
4. SMS Messaging
We send recurring marketing texts about our AI automation, software development, data engineering, and dedicated engineering team services only when you separately opt in. Entering a phone number, submitting an inquiry, or accepting our general terms does not subscribe you. Consent is not a condition of purchase.
- Use: We use your mobile number and consent record to operate the subscribed program, provide support, demonstrate consent, and honor opt-outs.
- Marketing restrictions: We do not sell, rent, or share your mobile number, SMS opt-in information, or consent with third parties or affiliates for their own marketing or promotional purposes.
- Messaging providers: Service providers, including Twilio for SMS delivery, process information only as needed to deliver messages and support the program. This service processing does not authorize them to use your SMS consent for their own marketing.
- Frequency and charges: Message frequency varies. Message and data rates may apply.
- Your choices: Reply STOP to unsubscribe or HELP for help. You may also contact us at support@technovateglobal.com. Read the SMS Program Terms for more details.
5. Service Providers and Disclosures
We use providers to host the website, store contact and newsletter submissions (including Google Forms), deliver communications, and operate the website assistant. They process information needed for those services. We may disclose information where required by law or necessary to protect legal rights and the security of our services. These disclosures do not permit third-party marketing use of mobile numbers or SMS consent.
6. International Processing
Information may be accessed by our team in Pakistan and processed by service providers in other countries. The location of processing depends on the services used and may differ from your country of residence.
7. Retention and Security
We retain information as needed to respond to inquiries, provide requested services, maintain consent evidence, honor opt-outs, and meet applicable legal obligations. Unsubscribe records are retained as needed to avoid contacting people who have opted out. We use appropriate safeguards, but no method of transmission or storage can be guaranteed completely secure.
8. Your Choices and Requests
You can send a contact inquiry without a phone number or SMS consent. Use the unsubscribe link in newsletter emails to stop email updates and reply STOP to stop SMS marketing. Contact
support@technovateglobal.com to ask about access, correction, or deletion of your information. We will handle requests in accordance with applicable law and may retain records needed to honor opt-outs or meet legal obligations.
9. Policy Changes
We may update this policy as our services and practices change. The latest version and its update date will be published on this page. Changes to this policy do not by themselves enroll you in SMS marketing or expand the messages you have agreed to receive.
10. Contact Us
For privacy questions or help with your communication preferences, contact Technovate Global:
